In today's world, businesses need to stay connected with customers 24/7.
However, constant correspondence, answering the same questions, booking clients, and taking orders take up too much time.
We offer a ready-made solution — automation of business communications for all types of businesses in Serbia. Whether you run a restaurant, cafe, beauty salon, service center, or store — our system will allow you to:
We customize automation to fit your processes. Clients receive instant and accurate responses, while you get control, reporting, and time savings. The system integrates with your social networks, websites, and messengers. We use reliable technologies: WhatsApp, Facebook Messenger, Instagram, and solutions for Viber. Everything works automatically, but with the possibility of manual intervention if necessary.
We help companies across Serbia — from Belgrade to Novi Sad — implement modern communication tools that deliver results. Contact us right now — and we will show you how it works in practice. Increase sales and simplify processes with smart automation.
Our solution is suitable for any business where fast, convenient, and quality communication with the client is important. We offer customized automation scenarios for the following areas.
Automation of table reservations, order taking, answering frequently asked questions (menu, cuisine, working hours), receiving feedback, and conducting promotions on WhatsApp, Instagram, and Facebook.
Automated booking system, sending information about check-in/check-out, answering guest questions, automatic sending of Wi-Fi passwords, reminders, and feedback surveys after the stay.
Online booking without an administrator, confirmation and reminder of the visit, offers of services and promotions, collection of reviews, integration with Instagram and Viber.
Automation of requests for tire repair or replacement, tracking repair status, reminders for seasonal maintenance, scheduling for a specific time.
Support on WhatsApp and Instagram: assistance in choosing a product, auto-replies to questions, receiving delivery requests, scheduling fittings, automatic notifications about product arrivals.
Preliminary information gathering through questionnaires and bots, receiving initial consultation requests, automatic sending of cooperation terms and documents.
Automatic application processing for courses, class registration, schedule consultations, class reminders, feedback collection after training.
Appointment scheduling, automatic sending of instructions to patients, consultations on procedure preparation, feedback, and informing about results.
Proper distribution of vehicle reception, load distribution for optimizing the receipt and shipment of inventory. Assistance in inventory distribution with address storage. Tracking products by expiration dates.
Each solution is individually tailored to your business. Automation works around the clock and frees up your resources for more important tasks.
into the automation system
We are VMTech DOO Belgrade, a technology company specializing in the automation of business processes and communications in Serbia. Our goal is to help companies of all sizes establish competent and effective interaction with clients through modern digital solutions.
We work with Serbian companies and understand how the local audience communicates. We adapt each scenario to the real user experience and customer expectations in the Serbian market.
Each solution is individual. We do not offer templates, but build communication and automation logic based on the specifics of your establishment or service: restaurant, salon, store, service center, etc.
We are able to implement advanced scenarios: Multi-step dialogues, Bookings and appointments, Surveys and customer segmentation, Handling negative reviews, Recommendation systems and much more
We take care of everything: from design and development to setup, launch, and support. You get a ready-to-use system that can grow with your business.
Our clients increase the number of orders, reduce staff workload, and improve audience loyalty. We will provide case studies and testimonials upon request.
VMTech works with entrepreneurs who speak different languages. All documentation, instructions, and support are available in a convenient form for you.
